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Action plan with a checklist for measures in public institutions to prevent coronavirus disease
In order to prevent the occurrence of the disease caused by the coronavirus (COVID-19), public institutions are planning activities to protect the health of citizens and employees, and to prevent a negative impact on the economy and society.
Measures should be seriously implemented according to the adopted and flexible action plan, which is specific to each institution according to its activities, and involve employees in their development and implementation.
A plan regarding the impact of the pandemic on the institution
Activity Completed In progress Started
Designate a coordinator and / or team for COVID19,
define roles and responsibilities and plan activities in
accordance with the work process and activities of the institution x
Identify the most important resources (eg raw materials,
suppliers, services, logistics) during the pandemic, which
are necessary to maintain the business x
Analyze the existing and prepare additional workforce
(eg employees in other positions, with other responsibilities,
retirees) and reallocate human resources in the institution x
Develop and plan for an increase or decrease in demand
for services during a pandemic (eg effects of limiting
mass gatherings, need for hygiene products, etc.) x
Determine the possible impact of a pandemic on an
institution, using multiple possible scenarios x
Determine the possible impact of a pandemic on
business travel at home and abroad (eg quarantine,
border closure) x
Use updated and reliable pandemic information from
public health institutions and other relevant services x
Establish a communication plan in the institution and
periodically revise it (identify key contact persons and their
replacements), the communication chain (including suppliers
and consumers), as well as the processes for monitoring
and informing about the state of business and employees. x
Introduce employees to the action plan and explain the
obligations and duties in the workplace x
Conduct an exercise to check the plan and identify deficiencies
that need to be corrected x
A plan regarding the impact of the pandemic on employees and customers
Activity Completed In progress Started
Provide ways to allow leave of absence to employees
during a pandemic due to factors such as isolation,
illness of the employee, a member of his family,
interruption of public transport, etc. x
Implement guidelines to modify contacts
(eg, handshakes, sitting in meetings, due to
office schedules, and shared workspaces) between
employees, as well as between employees and
clients (see recommendations in the form of brief
instructions, as well as https://covid19 .rs) x
Assess employees’ access to health care, as well
as the extent to which it is available to them during
a pandemic, and align services to clients in line
with new circumstances x
Assess staff access to mental health and social services
during a pandemic, including resources from the business
sector, local communities and religious organizations, and
improve services as needed x
Identify employees and clients with special needs (pregnant
women, mothers with small children, chronically ill), as
well as risky jobs x
Identify policies, recommendations and attitudes to be implemented during a pandemic
Activity Completed In progress Started
Establish a policy regarding flexible workplace
(work from home) and flexible working hours x
Establish recommendations to prevent the
spread of corona infection and monitor their
implementation (eg by promoting personal
hygiene and rapid isolation of people who
develop symptoms of the disease, better control
of hygiene and disinfection of the area) x
Establish recommendations for employees who
have been exposed to the infection or are
suspected of being ill x
Establish travel restriction policies as well as
guides for employees returning from areas with
intensive coronavirus virus transmission x
Designate responsible persons and procedures for
activating and revoking the institution’s response
plan in the case of COVID19, as well as for changes
in business operations x
Provide resources to protect employees and clients during a pandemic
Activity Completed In progress Started
Provide a sufficient amount of hygiene products
(eg disinfectants), as well as personal protective
equipment (masks, gloves, etc.) in all business units
of the institution x
Provide suitable employees with work from home
and clients with access to remote services, if possible x
Provide consultation with health workers regarding
the pandemic x
Communication with employees and education during the pandemic
Activity Completed In progress Started
Develop and distribute educational materials on
transmission of the virus, on preventive measures
and response strategies (hand hygiene, rules of
conduct when coughing / sneezing, contingency
plans) using official recommendations of the
Ministry of Health and other relevant institutions x
Control fear and anxiety in employees, as well as
the appearance of misinformation x
Ensure that the communication is culturally and
linguistically adapted to the people for whom
it is intended x
Distribute information to employees about the
pandemic response program x
Communicate with employees who are in treatment
as well as their family members x
Develop platforms for timely and consistent notification
of the pandemic situation and activities of employees,
suppliers and customers, including the emergency
contact system x
Identify sources that will provide timely and accurate
pandemic information x
Coordination of activities with the community
Activity Completed In progress Started
Designate a person who will communicate and
cooperate with health care institutions x
Cooperate with the relevant epidemiological
services in charge of responding to emergencies
in order to participate in their planning processes,
present their plans in a pandemic and find out
what their capacities and plans are
Communicate with local and / or state public
health services and / or emergency services
about the resources and / or services that a
public institution could contribute to the local community
Share best practices with other institutions and
associations in the local community, to improve the
community’s efforts to respond to a pandemic response plan
National Theater in Nis
Spasoje Z. Milovanovic, general manager